Inspired Closet Envision™

Project Overview

Inspired Closets Envision™ introduced a new way for customers to experience their future closet before purchase through augmented reality. By allowing customers to visualize their custom design at scale, the experience helped bridge the gap between imagination and reality.

The challenge was creating a physical environment within Inspired Closets showrooms that could introduce customers to this new technology while maintaining the warmth, confidence, and premium feel of the brand.

I designed a scalable showroom experience system that allowed dealerships to integrate Envision into their unique spaces while creating a consistent and approachable customer interaction.

The Opportunity

New technology can create excitement, but it can also create hesitation. Inspired Closets customers were accustomed to a personalized design consultation experience. Introducing AR required creating a space that felt:

Innovative without feeling intimidating
Premium without feeling overly technical
Guided without creating friction
Consistent across different dealership environments

The goal was to help customers feel comfortable exploring a new technology while reinforcing the trust they already had in the Inspired Closets brand.

My Role

I designed the physical experience system surrounding the Envision AR launch, partnering with internal stakeholders to create a scalable solution for Inspired Closets dealerships.

My responsibilities included:

Experience strategy
Showroom environment design
Customer journey planning
Display system design
Material and finish direction
Brand integration
Scalable dealership options
Visual presentation

Designing for Multiple Dealership Environments

One of the biggest challenges was that every Inspired Closets dealership had a unique showroom footprint. A single installation would not work across all locations. I developed multiple experience tiers that allowed dealerships to select an option based on:

Available showroom space
Budget considerations
Customer traffic patterns
Desired level of brand integration

This created a flexible system that maintained a consistent experience while adapting to different environments.

Experience Design Principles

The showroom environment was designed around three principles:

Approachable Technology

The experience needed to introduce AR without making customers feel overwhelmed. Rather than creating a futuristic technology display, the design focused on warmth and familiarity.

Brand Integration

The space needed to feel like a natural extension of Inspired Closets showrooms. I incorporated:

Warm wood finishes
Illuminated brand elements
Premium materials
Thoughtful product placement

Guided Interaction

The experience needed to clearly communicate where customers would begin, how they would interact with the technology, and how the designer would guide them through the process.

Solution

I created a modular showroom system featuring:

Dedicated AR experience zones
Headset display solutions
iPad display and interaction areas
Branded podiums
Multiple installation tiers

The final concepts created a physical environment where technology and hospitality could coexist.

Outcome

The Envision showroom experience helped transform augmented reality from a piece of technology into a customer-centered design moment.

By creating a scalable environment that prioritized comfort, confidence, and brand consistency, dealerships could introduce customers to an innovative experience without losing the personal connection that defines the Inspired Closets consultation process.